T & C

Terms and Conditions for Tourism BiH


These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Tourism BiH, accessible at

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Whilst we endeavour to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and we accept no liability for any errors or omissions.

Usage of the site is at your own risk. We shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

We accept no responsibility for any third party owned tools, products or content featured or made available to you on our site(s) or for any third-party site(s) which our site(s) may link to via any hypertext links, banners, buttons or other such functionality. Such links to third party sites are provided for your convenience on an "as is" basis with no warranty, express or implied, for the information provided in any third party sites.

Copyright Notice

(1) Ownership of copyright

If not otherwise stated, we and our licensors own the copyright in:

(a) this website; and

(b) the material on this website (including, without limitation, the text, computer code, artwork,

photographs, images, music, audio material, video material and audio-visual material on this website).

(2) Copyright licence

We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to:

(a) view this website and the material on this website on a computer or mobile device via a web browser;

(b) copy and store this website and the material on this website in your web browser cache memory; and

(c) print pages from this website for your own [personal and non-commercial] use.

We do not grant you any other rights concerning this website or the material on this website. In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.

(4) Data mining

The automated and/or systematic collection of data from this website is prohibited.

(5) Permissions

You may request permission to use the copyright materials on this website by email to [email protected]

(6) Enforcement of copyright

We take the protection of our copyright very seriously.

If we discover that you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.

If you become aware of any use of our copyright materials that contravenes or may contravene the licence above, please report this by email to [email protected]

(7) Infringing material

If you become aware of any material on our website that you believe infringes your or any other person's copyright, please report this by email to [email protected]


You hereby indemnify to the fullest extent Tourism BiH from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Tourism BiH is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms regularly.


The Tourism BiH is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Tourism BiH and you concerning your use of this Website and supersede all prior agreements and understandings.

User-Generated Content

Any user-generated content such as any written content including blogs, photos, pictures, audio or video content posted or uploaded by you to our sites are subject to moderation.

Moderation guidelines

‘Pre-moderation’ means that comments will not be published instantly; they will first be checked by moderators. Moderators will be monitoring the site during office hours Monday to Friday, and aim to process comments as quickly as possible.

This is not about censoring your views. The aim is to ensure the discussion is fair, inclusive, relevant and constructive. Moderation will not be used to suppress legitimate, reasoned discussion about the issues in this document.

We will normally approve comments for publication as long as they:

  • Respect other people. Comments should not be malicious or offensive, and should not constitute a personal attack on a person’s character
  • Don’t incite hatred based on race, religion, gender, nationality or sexuality or other personal characteristics
  • Don’t include swearing, hate-speech or obscenity
  • Don’t reveal personal details, such as private addresses, phone numbers, email addresses or other online contact details
  • Don’t break the law – this includes libel, condoning illegal activity, and breaking copyright
  • Are reasonably concise, and don’t constitute spamming of the site
  • Don’t advertise commercial products and services – you can mention relevant products and services as long as they support your comment
  • Don’t impersonate or falsely claim to represent a person or organisation
  • Are on-topic. Please don’t post messages that are unrelated to this channel
  • If you are aged 16 or under, please get your parent/guardian’s permission before submitting a comment. Users without this consent are not allowed to participate or provide us with personal information

We reserve the right to suspend any UGC at any time. Where we choose not to publish a comment for a reason other than those listed above, we will reply to the user by email explaining our reasons and inviting them to make appropriate changes so that the UGC can be reconsidered for publication on our sites.

The copyright of the original texts and the copyright of all comments remain with their respective authors.

If you wish to contact us for official correspondence, visit the “contact us” section of our website.

Products and Suppliers

We sell a variety of travel-related products from different suppliers and service providers ("Suppliers"). Each supplier has its terms and condition that apply to your particular arrangements, in addition to our general terms and conditions, and you should make sure you understand them. Certain software and content found on our website, are owned or licensed by us or our suppliers, your use of which may be subject to further conditions. Our website, which is referred to throughout this Agreement, is

Tourism BiH is acting as an intermediary or a "Booking Agent" for products and services that are not directly supplied by us. We are not a co-vendor of such products and services. You will be entering into a separate contract with such suppliers in connection with such products and services.

Booking through Tourism BiH

If you make a booking through our website for Travel Products, that booking is made with the Travel Provider named on the booking page and our website only acts as a user interface. Accordingly, Tourism BiH has no responsibility for the booking or the Travel Product because TourismBiH has no involvement in creating the description of the Travel Product, in defining the price and any fees, or in providing the Travel Products that you book. If you have any issues or disputes with your booking and/or the Travel Product, you agree to address and resolve these with the Travel Provider and not with us.

Our presence on social media

Tourism BiH has several open active communities online, including, but not limited to, Facebook, Instagram and Twitter. We encourage you to take a look at them and get involved. We appreciate open discussion and look forward to your comments, stories, and experiences.

However, we do ask that our followers adhere to certain good practices to ensure that our page complies with the law, and to create a welcoming environment for all of our followers.

Therefore, we will remove comments that:

  1. Contain swearing, abusive, offensive or obscene language
  2. Make potentially libelous or defamatory statements
  3. Constitute spam or promote or advertise products except where it is for an event, publication or similar item that has direct relevance to us
  4. Contain material which is potentially confidential, commercially sensitive, or which may cause personal distress or loss
  5. Are designed to cause nuisance to the page administrator or other users
  6. We may remove any posts that violate the above rules without prior notice, and our decision will be considered final. We will not edit any of your comments.